Frequently Asked Questions

Questions about Furro Bed

Yes, all Furro Beds are machine washable. Just remove the outer cover and wash it separately for easy cleaning. We recommend air drying or using a low-heat setting to preserve the fabric and cushioning.

Furro Beds are made with premium materials, extra cushioning, and durable stitching—unlike many lower-quality alternatives. We don’t cut corners, because your pet deserves the best.

Our Furro Bed are filled exclusively with soft and durable PP cotton, which provides optimal comfort and relief for muscles and joints.

What is PP cotton and why have you chosen this material?
PP cotton (polypropylene cotton) is a material that feels and functions like regular cotton, but with better durability and the ability to retain its shape over time. It is specially designed to provide a soft and comfortable sleeping surface, while being hypoallergenic, lightweight, easy to clean and stays fluffy longer than traditional cotton. These properties make it the perfect material for pet beds.

Furro Bed differs from other pet beds in that we only use soft pp cotton as filling. Many other pet beds use a harder type of filling, which does not make the bed as comfortable at all. We also use approximately 2x more filling in our beds compared to our competitors. Furro Bed is also designed with a removable and machine washable cover, which makes it easy to keep the bed clean and fresh.

Yes, Furro Bed consists of two parts: a removable cover and inner cushions.

The cover can be easily washed in a washing machine at 40 degrees and should then be hung to dry.

We recommend that the inner cushions are only washed when absolutely necessary, for example if your pet has had an accident in the bed. In such cases, you should hand wash the inner cushions and also let them hang to dry.

Shipping

We ship directly from Kuala Lumpur, Malaysia via Poslaju. Delivery usually takes between 1–5 working days, depending on your location.

Absolutely. At Furro, we offer a 30-Day Money-Back Guarantee because your pet’s comfort matters most. Try the bed for up to 30 days, and if you’re not satisfied, you’re eligible for a full refund.*

*Please refer to our Return Policy page for full details.

We offer FREE Delivery for all West & East Malaysia by Poslaju. Delivery time is 1-5 working days for West Malaysia & 3 - 8 working days for East Malaysia. All orders are shipped from our warehouse located in Kuala Lumpur.